Privacy Policy

At Ritu Tours and Travels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.

1. Information We >Collect: We may collect the following information when you contact us or book our services:

  • Full Name
  • Mobile Number
  • Email Address
  • Pickup & Drop Locations
  • Travel Dates
  • Payment Information (processed through secure payment providers)
  • Any additional information you voluntarily provide

2. How We Use Your Information: Your information is used to:

  • Process and confirm taxi bookings
  • Provide customer support
  • Send booking confirmations and travel updates
  • Respond to your enquiries
  • Share promotional offers and price alerts (only where permitted)
  • Improve our website and services

3. Information Sharing We do not sell, rent, or trade your personal information.
Your information may be shared only with:

  • Drivers and service partners for completing your booking
  • Payment processors for secure transactions
  • Government authorities when required by applicable law

4. Cookies: Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences. You can disable cookies through your browser settings, although some website features may not function properly.

5. Data Security: We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

6. Third-Party Services: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites. Please review their privacy policies before providing any personal information.

7. Travel Insurance If you purchase travel insurance through us, the policy is issued and managed by the respective insurance provider. Any claims, coverage, exclusions, or disputes are governed by that provider’s terms and conditions.

8. Your Rights: You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of your information, subject to legal or operational requirements

9. Children’s Privacy: Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without appropriate consent.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Us. If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
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Ritu Tours and Travels
Mumbai, Maharashtra, India
Website: https://www.ritutravels.com/
By using our website or booking our services, you acknowledge that you have read and agree to this Privacy Policy.